By now most people understand that both IP telephony and VoIP are technologies engineered to deliver both voice and data communications over the Internet. Nearly half of the worlds businesses now use VoIP technology as an alternative to conventional packet switch telephony. Voice communications sent via the Internet are initially transmitted as digital data packets and then converted once they reach their intended destinations. In using VoIP technology as a medium for business communications the need for expensive hardware is greatly reduced.
Asides from the obvious benefits of bolstering existing infrastructure, cost efficiencies has always been one of the most attractive driving factors for businesses choosing to deploy VoIP technology. Since IP telephony requires the use of a high-speed broadband Internet connection, service which is relatively inexpensive, the costs associated with VoIP are substantially lower than those of conventional telephony.
Most reputable VoIP service providers offer enticing features, such as unlimited local and long distance calling. This allows businesses to place calls to any number of locations, nationwide, without having to worry about incurring costly calling charges. Businesses requiring International calling may do so for a rate far below conventional norms.
There is no need to worry about not having access to important communications functions while working away from the office. Unlike its conventional predecessor VoIP telephony is completely portable. While the option do access a softphone application to access the company phone system certainly exists, employees are likely to get more benefit from either carrying their VoIP phone with them or through the use of a VoIP capable mobile phone.
While on the road, business VoIP enables employees to access their email, voicemail and faxing platforms. Have their calls routed directly to whatever location they happen to be in and helps to reduce travel expenses by providing constant access to cost effective communications.