VoIP has emerged as a powerful tool in a business kit, allowing for reduced costs, greater efficiencies, and increased productivity through new communication tools. A 2011 report by Infonetics Research explains that VoIP and UC services and subscribers note that predictable billing schedules, paired with reduced toll charges, make hosted Voiceover Internet Protocol (VoIP) services ideal for small businesses.
The following are some key reasons why organizations continue to transition to VoIP communications systems:
- Low cost – One of the primary advantages of VoIP is lower costs compared to traditional phone systems. VoIP combines both voice and data onto a single unified network, which reduces total cost of ownership. Plus, with a hosted VoIP network, there is no need to invest in costly hardware purchases and maintenance, since upgrades and support are provided by the carrier. You can also sign up with a VoIP service provider which charges a monthly fee in return for unlimited calls within a certain geographic area. For example, VoIP services like Nextiva allow you to call anywhere in North America at no extra charge. Overseas calls are charged at a relatively small rate.
- Portability – With VoIP, you can make and receive phone calls wherever there is a broadband connection simply by signing in to your online account. For workers who travel, they can pack a headset or Internet phone and make calls that are economical and easy. VoIP service also provides customers with a unique phone number that remains valid at whatever location they may be in. All you need to do is plug in the phone to a broadband connection anywhere in the world in order to make and receive calls just as if you were in your home or office.
- Advanced Features – There are many other features that make VoIP attractive. Call forwarding, call waiting, voicemail, caller ID and three-way calling are some of the many services included with Internet telephone at no extra charge. Plus, VoIP technology integrates with other communication tools like Customer Relationship Management (CRM) software and Microsoft Outlook.
- Scalability – VoIP allows subscribers to add or delete users easily and make changes to the system without relying on outside IT support. Business VoIP phone systems come with a simple plug-and-play setup process.
If you are interested in setting up VoIP for your small business, call us today at 800-983-4289 and one of our dedicated Nextiva VoIP Specialists will be happy to assist you!