According to a study by Forrester Consulting, 40 percent of all firms surveyed expressed an interest in better voice services, such as VoIP, that are beyond core telecommunications services. This interest is being driven by compelling business advantages of VoIP. Many believe that VoIP will soon replace land-line phones entirely. And we thought you’d be interested in some important frequently asked questions about VoIP as you consider making the switch.

What is VoIP?

While several of our posts cover this, if you’re new to the topic, it’s worth a quick refresher. VoIP converts voice into data packets that are then transmitted over the Internet and/or over a private IP network. When you call somebody on a VoIP phone system, the data packets are converted to a regular telephone signal and then are transmitted to the caller.

What VoIP equipment is needed?

For a basic VoIP system, all that is needed is a broadband Internet connection and a VoIP-enabled phone, a traditional phone connected to an adapter, or a computer with VoIP software. Numerous businesses are now using VoIP on their own private networks.

What Are the Benefits of VoIP?

  • Reduce your local and long-distance charges
  • Manage only one network for both voice and data services
  • Reduce your travel costs through online conferencing, easy-to-use video calls and other collaboration tools
  • Easily add, move, and change your business and employee contact information in your small business phone system as needed
  • Your employees have more ways to stay connected, and customers can more easily reach you

What Features do you get with VoIP?

VoIP enables numerous features, without having to pay extra fees including, voicemail, Caller ID, conferencing, forwarding and unlimited long distance, plus many advanced features that make small companies seem like big business.

Ready to get started with VoIP and save big on your business phone costs? We’d love to talk.