Did you know that the saying, the customer is always right, was coined way back in 1909? I hope we’ve learned a few things since then. Business titans like Virgin’s Richard Branson recognize that customers fare best when businesses recognize employees as their most valuable assets. Putting your employees at the top of your priority list places customers there, too.
Valued employees pass that value on to customers
Regardless of the type of business that you run, valued employees are engaged and brimming with company spirit. And, employees who love their jobs tend to pass their knowledge and spirit on to customers.