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Nextiva is rated Best Business Phone Service in 2020 by U.S. News.

Your business deserves the best. See why we became the right choice for any business.

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THE LATEST | US News Best Business Phone Service of 2020

“I’m a big fan of companies like Nextiva.”

Steve Wozniak, Co-Founder of Apple speaks with Tomas Gorny, CEO and Founder of Nextiva at NextCon.

What can you do with Nextiva?

All communications

have to be
connected

to everything in your business.

EXPECT MORE FROM BUSINESS COMMUNICATION

Supercharge your business with a truly unified and integrated platform.
Phone service with powerful tools to prospect, engage, and manage customers.
The new way of working is Nextiva.

Truly Know Your Customers

Build.

Everyone in your company has real time insights and data about your customers. Make every customer feel like they’re your only customer.

See how you can know every customer instantly
Know Your Customers
Analytics and Artificial Intelligence

Analytics & Artificial Intelligence

Learn.

Explore business interactions to reveal hidden trends. Turn data into knowledge that reveals the true path towards fearless growth.

See how you can reveal your business insights

Marketing Automation

Grow.

Create powerful automation that erases repetitive busywork company-wide. Give your entire team more time to create real value.

See how you can free your business from busywork
Marketing Automation

Get NextOS for Dummies - The Ultimate Product Guide

This guide was written to help business leaders and IT professionals learn how NextOS can help you modernize your business communication, drive more revenue, and better understand your customers.

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NextOS for Dummies eBook

I have nothing but praise. The best experiences I've had in IT have been with Nextiva.

Chris Hayes - IT Director, Conan Read Conan's customer story

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Buffalo Bills love Nextiva

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Nextiva FAQs

What is Nextiva, and what can it do?

Nextiva is a VoIP phone system with superpowers. It makes running a business better with CRM, website chat, online surveys, SMS, and video conferencing in one platform.

We built a redundant network with multiple data centers that have completed more than a billion phone calls and had zero outages since 2018, exceeding our goals of 99.999% uptime.

More than 100,000 businesses throughout the United States use Nextiva.

In 2020, Nextiva was ranked the best overall business phone service by U.S. News & World Report.

How much does Nextiva cost?

Nextiva starts at $20 per month per user, depending on the number of users and contract length. To complement your cloud-based phone system, you also get access to an entire suite of business applications to maximize your productivity.

Is VoIP cheaper than a landline?

Our analysis concludes that a VoIP phone system is less expensive than traditional landlines. VoIP offers twice the audio bandwidth and costs up to 65% less than conventional business telephone service.

Additional features like an auto attendant, call forwarding, call parking, conference calling, voicemail to email, and many VoIP features are included.

For international calling, the lower costs are even more substantial. Calls outside the U.S. are 90% cheaper than standard phone service.

Your costs may vary based on where you call, but you will reduce your expenses significantly by switching to VoIP.

How do I get a phone number for my business?

To get a business phone number, follow these three steps:
  1. Choose a business phone system. We recommend using a cloud-based business phone system for the best performance and flexibility.
  2. Reserve or port your numbers. You will be guided to register your number with your phone service. If you have existing numbers, we’ll help you port them in.
  3. Select your VoIP phones. Purchase or lease IP-based desk or conference phones from your provider. Or, simply download the Nextiva App for instant calling.


If you’re not sure about what you need, no problem. Call us at (800) 799-0600 to evaluate your communication needs and we’ll help you pick the right solution.

Can I use my existing number with Nextiva?

Yes, if you already have one or more phone numbers for your business, you can move them over through a process known as porting.

We will need a digital signature on a Letter of Agency (LOA) to move your service over seamlessly. Don’t worry, we’ll ensure everything goes smoothly.

Does Nextiva offer a CRM?

Yes, Nextiva offers two different CRM products for businesses looking to improve their sales pipeline and customer service.
  • Sales Pipeline CRM: Never let leads slip through the cracks. Track deals through your sales pipeline and shorten your sales cycle. Our suite of tools equips your sales team to close deals faster.
  • CRM for Support: Manage inbound and outbound cases with ease. Powerful tools multiply your team’s productivity and keep customers informed.

What is NextOS, and how does it work?

NextOS is a connected communications platform developed by Nextiva that offers phone, sales pipeline management, analytics, automation, and team collaboration features in one place.

Instead of using multiple apps that don’t talk with each other or fully integrate, NextOS eliminates barriers between departments by giving everyone one platform to work from. When all internal and external communications are integrated, you can place the context of the customer first. Every person is armed with actionable insight to provide the best customer experience possible, making way for lower costs and higher revenue.

Download the free e-book NextOS for Dummies, which covers how to use NextOS in your business, key benefits of the platform, and top strategies to use it to the fullest.

Can I use VoIP on my cell phone?

Yes, you can enjoy all the benefits of VoIP on your smartphone or tablet, even if you don’t have coverage. If you have Wi-Fi or a data signal, you can complete calls with Nextiva. The Nextiva App is available for iOS, Android at no additional charge with voice plans.

You can take business calls on your cell phone or tablet, which allows you to stay connected to your team and customers even when traveling abroad.

Does Nextiva offer monthly plans?

Nextiva offers many flexible options, all built to meet your needs. You can choose a monthly plan with no commitment. Maximize your savings by committing to a contract term for 12, 24, or 36 months.

For more information, visit the Nextiva Pricing page.

What makes Nextiva different?

Nextiva was founded in 2006 on the premise of delivering Amazing Service. It’s not a tagline—it’s our not-so-secret advantage that no one else can beat. From the personalized training and support to our engineers that maintain a scalable network, every customer benefits from our obsessive focus on delivering a superior experience.

Thousands of businesses trust Nextiva for its unbeatable network reliability. Nextiva customers experienced zero outages since 2018. You get more than just a dial tone; you get peace of mind.

We've bootstrapped millions into developing our platform and serving our community. Happy employees = happy customers. Nextiva has over 1,000 team members who are all personally driven to provide you with the best customer service you won't find anywhere else.

We’re not shy about our success along the way.

Critics from U.S. News & World Report said Nextiva is the “best overall phone service” for businesses—outperforming nine other competitors. The technology review platform G2 rates Nextiva as the Easiest to Use, making it a great fit for any business.

Glassdoor awarded Nextiva as one of the best employers nationwide and is proudly rated A+ from Comparably. Our innovative approach has led to us making the Deloitte Technology Fast 500 List five times.

What companies use Nextiva?

You probably recognize a few of our top customers: Taco Bell, Shelby American, Buffalo Bills, Conan O’Brien, Nothing Bundt Cakes, Barstool Sports, and DirectBuy.

Nextiva also caters to boutique, specialized small businesses. Examples include insurance agencies, wineries, nail salons, motorcycle rentals, and so many more.

You also don’t need to be technical to use Nextiva. Our experts will walk you through every step of the way so you can grow your business and not mess with a PBX. (But, if you like to tinker with PBXs, you’ll enjoy using ultra-reliable SIP Trunking product.)

No matter how or where you work, Nextiva will help you stay in touch with customers and grow your business. From small startups to global brands, we’ve got you covered.
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"After 8 years of being with Nextiva,
their customer service still amazes me."

Courtney Steele, Teres Nail Bar
Proudly using Nextiva since 2012
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Mark C. | with Nextiva since 2018
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