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Nextiva recognized as a Customers' Choice for the Gartner Peer Insights 'Voice of the Customer': UCAAS
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What is Nextiva, and what can it do?

Nextiva is not only a business VoIP provider — it's a business communications platform with superpowers. Its functionality lets people work anywhere with voice, video conferencing, text messaging, sales CRM, helpdesk, and more.

Businesses choose Nextiva because they connect their teams and customers in one place, serve customers across many channels, save time with automation.

Over 100,000 companies run on Nextiva. In 2020, U.S. News ranked Nextiva the best business phone system. Nextiva regularly tops reviewer's lists as a cost-effective VoIP service provider with outstanding uptime and reliability.

How much does Nextiva cost?

Nextiva starts at $18.95 per month per user, depending on the number of users and term length. Nextiva's price plans package features such as visual voicemail, mobile device support, and remote collaboration tools for a flat rate.

Compared to on-premises PBX systems, Nextiva's cloud PBX system saves business owners up to 65%. Instead of paying extra for SMS text messaging, video meetings, and virtual faxing, you can get them included with Nextiva.

It costs nothing to try Nextiva. Set it up in minutes and begin placing phone calls with its softphone app available for Windows, Mac, Android, and iPhone (iOS).

The pricing for enterprise phone solutions like call centers, contact centers, and SIP trunks vary based on the number of seats and optional add-ons.

Is VoIP cheaper than a landline?

Our analysis concludes that a VoIP phone system is less expensive than analog landlines.

Voice over Internet Protocol (VoIP) offers twice the call quality and costs up to 65% less than PBX (Private Branch Exchange) telephone systems.

Additional features like unlimited calling nationwide, toll-free numbers, auto attendants, voicemail transcription, call routing, and many VoIP features are included.

Switching to a VoIP provider like Nextiva will stretch your business communications budget further.

How do I set up Nextiva?

Nextiva is a breeze to set up for enterprises and small businesses. Every account gets personalized care to help them along the way.

Anyone can set Nextiva up in just six steps:

  1. Choose a price plan that fits your business.
  2. Let us know if you want to transfer your existing phone numbers.
  3. Add users to your account.
  4. Design call flows to handle incoming calls.
  5. Download the Nextiva App to your computer and mobile phone.
  6. If you have a VoIP desk phone, simply plug it in.

It gets even better. Manage every function of your company's VoIP phone service from our beautiful admin portal. Yeah, it's that nice. You can change how you route calls and adjust dialing restrictions in seconds.

Large organizations can take advantage of our hands-on expertise with number porting, IP telephony, and interactive voice response (IVR) functionality.

Did we mention we have unlimited live support? Yeah, you get that too. If you have a question, call us, send an email, ask us on Twitter.

Can I use my existing number with Nextiva?

Yes! If you already have a phone number you want to use for your business, you can transfer it through a process known as porting. All kinds of numbers work with our business phone service.

  • Landline numbers
  • Cell phone numbers
  • VoIP phone numbers
  • Personal phone numbers
  • Premium and toll-free numbers

We’ll guide you through every step along the way. Our team will tell you when everything is all set to switch from your old phone service.

How does Nextiva help companies work remotely?

Nextiva enables people to work from home with robust team collaboration and customer management tools.

Here are several notable features that are essential to working remotely:

  • Cloud phone system - Manage your company’s business phone software over the internet while keeping your staff connected.
  • Conference calling - Dial in to connect multiple people from any phone line to participate in a conference call. Hold meetings even when people are working remotely.
  • Screen sharing - Deliver a live presentation to team members and customers for real-time collaboration.
  • Instant messaging - Chat with other team members for a faster response than an email.
  • Phone presence - Quickly see when another person is busy, on a call, or available to allow for more efficient communication.
  • Video calling - Native video calls over the top of your existing VoIP solution adds a personal touch that lets you show, not tell.
  • HD phone calls - Be heard clearly with superior call quality. HD voice codecs give you a wider range of sound in every phone call.
  • Unified communications - Unified Communications as a Service (UCaaS) consolidates separate channels across the enterprise into a shared platform for voice, video, chat, and collaboration.
  • Advanced features - Call analytics, call logs, on-hold music, call queuing, auto attendants, call recording, call forwarding, caller ID, and more.
Can Nextiva be used by sales and support teams?

Yes, Nextiva has solutions made for sales organizations and support teams of any size.

  • Sales tools: Don't let leads slip through the cracks. Track every deal through your sales pipeline to grow your revenue. Equip your salesforce to close deals faster.
  • Service tools: Provide the best customer experience and handle cases with ease. Multiply your productivity with helpdesk tools that integrate with your VoIP system.
  • Contact centers: Tackle a high volume of inbound and outbound calls with confidence. Spin up a virtual call center that lets you scale and keep costs in check.

Our scalable NextOS platform adapts to your team's functionality. No matter how you sell or support customers, you can do it all with Nextiva.

Does Nextiva have a mobile app?

Enjoy all the advantages VoIP offers on your mobile device, tablet, laptop, or desktop. If you have an internet connection, you can stay connected with Nextiva.

Download the free Nextiva App today. The Nextiva App works on smartphones, tablets, and computers (iOS, Android, Windows, and macOS).

Since Nextiva's business phone software runs in the cloud, there's no code, developers, or telephony equipment to manage. Just download, sign in, and you're back in business.

What makes Nextiva different?

Nextiva was founded in 2006 on the premise of Amazing Service. That’s not a tagline — it’s our not-so-secret advantage no one else can beat.

From the personalized onboarding and implementation support to our engineers that maintain our scalable network, every customer benefits from our obsessive focus on delivering a superior experience.

Nextiva does more than VoIP. Nextiva was ahead of the curve by introducing its unified communications platform known as NextOS long before the "new normal."

It has become the ultimate business communications platform that brings teams and customers closer. It surfaces actionable customer intelligence to your employees and empowers them to truly work anywhere.

Nextiva gives small businesses and enterprises a competitive advantage with virtual workspaces, video conferencing, mobile apps, and a scalable cloud PBX.

Today, over 100,000 companies trust Nextiva for its undisputed network reliability. Check around, and you'll see that Nextiva has had zero outages since 2018. The world's best brands choose Nextiva over the rest.

You get more than just a dial tone; you get peace of mind. Over 1,000 team members are driven to provide you with the best customer service you won't find anywhere else.

Reviewers from U.S. News ranked Nextiva as the best business phone system out of nine competitors. The technology review platform G2 noted that our communication platform was one of the easiest to use, making it an excellent fit for any business.

Which companies use Nextiva?

You probably recognize a few of our top customers: Pac-12, Taco Bell, Shelby American, Buffalo Bills, Conan O’Brien, Barstool Sports, and DirectBuy.

Nextiva also caters to specialized small businesses. Examples include insurance agencies, wineries, law firms, motorcycle rentals, and many more.

You also don’t need to be technical to use Nextiva. Our experts will walk you through every step of the way so you can grow your business and not mess with a PBX.

(But, if you like to tinker with PBXs, you’ll enjoy using the ultra-reliable SIP Trunking product.)

No matter how or where you work, Nextiva helps you stay connected to customers and grow your business. From small startups to global brands, we’ve got you covered.

“I’m a big fan of
companies like
Nextiva.” Steve Wozniak Co-Founder at Apple

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