What is mobility? In today’s business environment, mobility leverages the latest cloud communication technology to enable workers to stay connected anytime, anywhere. Mobility is more than being able to make and receive calls from multiple locations. It’s using mobile devices to work anywhere and access company information, social media, web conferencing, note taking, virtual office on the go, and much more. Additionally, it helps companies improve team productivity, decrease costs, increase revenue, improve service and ultimately gain a competitive advantage.
So you know your business can benefit from being more mobile—now what? Start by moving your phone system to the cloud. Implementing a cloud phone system, also known as a hosted or VoIP phone system, provides you with endless benefits that go far beyond saving your business money.
Go mobile and….
- Employees no longer need to be sitting at a desk to make and receive calls from their office number.
- More effective collaboration within your business through improved internal communication.
- Start a call at your desk and transfer it to your mobile device via an app during the call. The person on the other line will never know you are no longer at your desk.
Improve Customer Satisfaction
- Respond to customer calls and queries wherever you may be.
- Advanced call routing ensures customers are connected to the proper department or individual to reduce waiting time and multiple transfers.
- Reduce travel time through mobile conference technology.
- Eliminate the need to give out multiple phone numbers to customers.
- New mobile technologies integrate with office tasks so employees can manage their calendar, alerts, connections, etc.
Create a Flexible Work Environment
- Employees can essentially work from anywhere they have an Internet connection.
- Empower them to work from home or elsewhere depending on their schedule and needs.
In today’s fast-paced and connected environment, customers expect to be able to reach you at all hours of the day. Moving your phone system to the cloud allows you to meet your customers’ needs while improving their experience with your business, ultimately building a loyal customer base that advocates for your business.
To learn more about Nextiva’s cloud phone system, visit www.nextiva.com.