Many small- and medium-sized businesses are starting to employ SIP to lower costs while simultaneously streamlining communication. When making the jump from traditional business communication to VOIP and SIP, there are several aspects to consider: cost, quality, support, solutions and standards.
Currently, SIP trunking costs are much lower than traditional use – up to 70%. That is because SIP utilizes a strong internet connection,which most businesses already have, to make calls, even long-distance and international ones, at a much lower cost. The converging qualities of internet use, including voice, data and video, can reduce the need the for separate lines, while improving communication. In addition, call forwarding, caller ID, and voicemails come at a lower cost or free when using SIP, unlike with landlines. Furthermore, there is little, if any, additional equipment needed to utilize SIP in a business setting.
When SIP was first implemented, the quality varied. Weaker internet signals meant interference, lagging and even dropped calls. However, with quality providers, such as Nextiva, the quality of service can be improved and users will not notice a difference between traditional use and SIP. (Nextiva also offers excellent customer support and availability.)
As far as solutions go, SIP users have an array of options with Nextiva. These range from utilizing equipment already in the office and integrating it with SIP or overhauling the system completely. It also means a range of communication options, including but not limited to: a toll-free/local number, video conferencing, voicemail to email feature, auto-attendant, music on hold, online faxing, and number portability. These solutions can be integrated all at once or at different times, depending on what the users would like.
Again, Nextiva offers award winning customer service to help with the integration of SIP and an array of online guides and troubleshooting. Whether it is interoperability issues or knowing how to set up a voicemail account, Nextiva has one covered.
Furthermore, the service will meet the highest standard with a thorough testing before the system is implemented to ensure that it works for the business before using the system with customers.
Implementing SIP is the best way for businesses to save money in these hard economic times while improving business communication.