August 20th, 2015

5 Ways to Improve Your Internal Communication With Cloud Phone Service

Effective and efficient internal communication is key to business success and an enjoyable work environment, but the execution is not always as easy as it seems. Keeping appropriate team members informed and ensuring communication is seamless between employees, departments, and different locations takes a significant amount of dedication, effort and communication tools.  Luckily, technology, and […]

August 19th, 2015

Starting Small: Why It Might Be Your Best Bet for Business Success

While you may have a large-scale idea for a new business, sometimes it’s better to take just a small segment of your plan and focus on starting your business on a small level. If this is your first business, you may want to target an endeavor that will help you build skills without wiping out […]

August 18th, 2015

6 Customer Service Trends You Need to Know About

A lot has changed in the business world since 2007, but perhaps what’s changed the most is how rapidly customer service expectations have risen. As customers evolve, your customer service has to keep pace. Just how are customers’ expectations changing? Customer2020, a new study from Accenture, has some insights every business owner should know about. […]


August 18th, 2015

Is a Cloud-Based Phone System Right for You?

Many businesses are beginning to realize that in addition to the economic advantages, cloud-based phone systems are more powerful than traditional phone lines. Cloud-based phone systems, often called VoIP, leverage broadband Internet connections instead of the standard phone line. The technology transforms voice singals in to a digital form that can travel over the Internet, which enables […]

August 17th, 2015

To Win the Hearts of Today’s Consumer, Stand for Something and Mean It

A business that wants to win the hearts of today’s consumers benefits from standing for something and meaning it.  “Meaning it” is key: Customers are always on the lookout for corporate hypocrisy. One test for gauging an organization’s trustworthiness is whether it engages in greenwashing, the practice of merely paying lip service to environmental issues. […]

August 14th, 2015

NextOS 3.0 Beta Portal: Frequently Asked Questions & Current Features

Nextiva has reinvented how businesses manage their phone system with the new NextOS 3.0 Beta portal. Nextiva Office® Administrators now have an entirely redesigned UC interface to utilize that unites functionality and simplicity. Many functions have been streamlined from multi-step, and a sometimes hour-long setup process, to being completed in a few clicks and matter of […]


August 14th, 2015

Nextiva Customer Success Story: Carroll Organization

Businesses are always looking for ways to cut costs when it comes to their operating expenses without sacrificing the features and systems they rely on to run and grow their businesses. With a cloud-based phone system, businesses get more functionality than a traditional provider, but at a flat monthly fee per user. This significantly reduces […]

August 13th, 2015

Finally, The Top 10 Email and Text Acronyms Explained

Business conversation is becoming more informal these days with the use of email and texting. The need to respond quickly has given birth to an entirely new vocabulary and acronyms. Many small business owners need to look them up to understand what people are talking about. Here is your short guide to the most common […]

August 12th, 2015

Creating a Spinoff Product Business From Your Service Business

Service providers deal in the commodity of knowledge. Your lawyer knows the intricacies of small business law. Your marketing consultant is well-versed in content marketing and social media. Your accountant knows how to minimize the hurt come tax time. All of them get paid for a transfer and application of their knowledge. But sometimes there’s […]



 
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