July 17th, 2015

Your Customer’s at the Center of His/Her Own World (Make Sure They Feel at the Center of Yours)

There’s a lot of power for you as a service provider in creating the impression for your customer that she’s at the absolute center of your world. This is, in a sense, an illusion, because you have (I hope) a life of your own and (I’m hoping again) more than one customer to support. But […]

July 16th, 2015

Say Goodbye to Background Noise with Polycom’s Acoustic Fence Technology

At Nextiva our goal is to simplify business communication, and one of our long-time partners, Polycom, shares this goal. The well-known business phone manufacturer has released revolutionary new software for their Polycom VVX series phones that change the way Nextiva customers who use Polycom phones communicate. Polycom’s UC Software 5.3 release, which Nextiva was the […]

July 15th, 2015

The Lowdown on Small Business Bank Loans

Starting a small business is a costly endeavor. It’s rare that a business owner has so much cash saved that she doesn’t need any capital once the business really start rolling. One way to secure funding is through a small business bank loan. While bank loans are not easy to obtain, once you’ve been in […]


July 14th, 2015

What is Amazing Service? We’re Raising the Customer Service Standard

At Nextiva, we believe that standard customer service isn't good enough. Any business can deliver a customer experience that leaves the customer satisfied but not “wowed”. We are raising the standard of what customer service should be by delivering Amazing Service. This principle is at the heart of everything we do. It drives every decision, product […]

July 13th, 2015

No Business is Too Small to Automate

Author: Carol Roth

As a small business owner, you have limited resources, so the real question is whether you can afford to not automate. You and your employees have to wear many hats and run in many directions to keep your business running every day. Without automation, you may have to skip important steps in the interest of […]

July 10th, 2015

Four Key Cloud Communications Trends

Cloud communications solutions are becoming increasingly popular among businesses, and implementing these technologies in your business will help you gain a competitive advantage.   Below are four key trends you need to know about cloud communications that are changing the way businesses communicate, operate, grow, and succeed. Decrease in Cost With flat monthly fees, unlimited […]


July 9th, 2015

How to Make Sure You Leave Work

As a small business owner, it is tough to “leave work” because work can take over life. The line between being at work and not there is extremely blurred in a 24/7 Internet world. Work is no longer really a physical place, but a state of mind. This is especially true for an increasingly number […]

July 8th, 2015

The 4 Ps of Marketing (and How to Incorporate Them in Your Marketing Plan)

When many business owners think of marketing, the things that often come to mind are techniques like writing advertising copy or crafting messages for social media. While those tactics do eventually become part of the plan, they are not the sole components of marketing your services. The first step to successfully developing your businesses’ marketing […]

July 7th, 2015

Nextiva Customer Success Story: Charlotte Geek

At Nextiva, our goal is to simplify business communication so you can focus on the important stuff, such as running your business. Our products and features are designed with the busy professional who is always on the go in mind. Our cloud-based phone system allows users to increase their productivity, flexibility and mobility with the […]



 
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