Online wholesaler of women’s clothing, accessories and perfume, ApparelCandy.com strives to offer the ultimate in hot styles for fashionistas across the country. The company strives to offer the best service and quality to their customers by offering new and innovative ways for them to easily place their orders, whether it’s through the phone, fax or on their website. Four years ago, Kam Javidzad realized the necessity of upgrading from basic landlines to a more sophisticated phone service, and chose Nextiva as the company’s communications provider.
Last month, we visited Apparel Candy’s California headquarters and met with Kam to learn more about his experience of switching to Nextiva’s cloud-based system. He explained to us how a reliable phone system is crucial to their revenue stream, as many of the company’s incoming orders are received over the phone.
We were thrilled to hear how much their employees appreciate Nextiva’s HD voice quality when conversing with customers and that the numerous features were benefitting their service delivery. Companies like Apparel Candy are ideal users of Nextiva’s voicemail-to-email feature, which allows Kam and his team to efficiently respond to customers’ questions and orders in a timely manner. Check out Apparel Candy’s full review of Nextiva’s VoIP service, here: