Business Communication Systems

Business communications systems allow businesses to effectively communicate through text, audio, video, or a single system of all three. One or more of these communication methods are integrated into a computer-based network to provide ways for businesses to communicate with other businesses, customers, employees, and the general public. The most basic form of a communication system is email support and/or telephone. More robust business communication systems acquire support for instant messaging, video conferencing, and audio transmissions sent through the Internet. By combining telephone, email, and other communication tools into a single computer system, businesses can minimize personnel costs and provide better forms of communication.

Basic Communications

Telephone Systems

  • American Business Telephone: Brief history of the telephone and the voice communication network used for businesses.
  • A Brief History – The Bell System: History of the Bell System, milestones in AT&T history, and the invention of the telephone.
  • Types of Office Telephone Equipment: Learn about IUB single-line telephones, IUPUI single-line and business set add-on modules.
  • Commercial Phone Systems: Information on the various types of commercial phone systems, such as PABX, PBX, key system, and VoIP phone systems.
  • Types of Business Phone Systems: Business telephone system’s buying guide includes tips on buying office phones, phone system features, and which type of phone is most efficient for business use.

Cellular Systems

  • Cellular Telephone Basics: Information on how exactly cell phones work and the different channels they utilize to connect parties.
  • Facts about the Mobile – A Journey through Time: History of mobile phones and how they can be beneficial to businesses.
  • Cellular Phone via Satellite: Connection between cellular telephones and satellites and how they can be combined for phone service.
  • Digital Cellular Packet Data: Information on Cellular Digital Packet Data (CDPD) and how it can be used over the cellular network.
  • Simplify your Communications through Bluetooth: Bluetooth technology can be incorporated into the cell phone service to improve business productivity.

Satellite Systems

Fiber Optic Systems



 
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