#1 Business VoIP Phone Service Provider

As highlighted in the recent press coverage associated with Nextiva’s growth, 2011 was a great year. Here’s a quick breakdown of Nextiva’s key accomplishments in 2011:

* 2011 Internet Telephony Product of the Year (fourth year in a row)

* Implementation of “green” office principles throughout the company

* Continued partnership with CarbonFund (third year in a row)

* Best Places to Work by the Phoenix Business Journal

* Moved company headquarters to a 30,000 square foot space. Arguably the coolest office in Arizona (even the US!?!?)

* Top ratings by leading consumer ranking websites

* More than doubled number of employees, revenue and customer count for third straight year.

We have many great product enhancements set to release in 2012 and look forward to a great year.

Operating a business is not easy. Providing customer service is not easy.
Nearly all business owners can agree that a positive customer experience is valuable. A good experience leads to better retention, new customer referrals, an awesome reputation, and ultimately – a business to be proud of.
Nextiva delivers business phone and fax service to companies throughout the United States. While phone and fax services are critical and necessary utilities for businesses, there are plenty of companies that offer these services.
How often do you read or hear… “Save money on your phone bill. Crystal clear calls. Switch now.”
The reality is, Nextiva is in an industry (telecommunications) with some big players…. really big players. Competing on price and technology won’t get us very far (even though we do offer great features at an affordable price). We know we need “something” that makes us special. That “something” is our customer service. For us, it’s not just about customer service. It’s about delivering Amazing Service. Doing our best to exceed customer expectations every day. We will be the first to say we aren’t perfect at it, but we do our best at all times. Delivering Amazing Service is our mission and has been since day 1.
Since we are all about Amazing Service, we decided to spray paint it on one of the walls in our office.