The Internet Voice Campaign by the VON Coalition sought out to uncover some of the most advantageous benefits of VoIP as they relate to national security and how the use of such technologies could be used to address both government and civilian safety concerns. Some of their findings were extremely impressive.
VoIP technology is now being praised as a disaster recovery option should regular telephony functions be rendered inoperable due to the event of a disaster. Since broadband Internet is rapidly becoming the foundation for unified communications, it is plausible to view VoIP as a potential safety net in emergency situations.
Some of the key findings of the report include:
1. Following 9/11, the United States Commerce Department migrated to a VoIP solution enabling warnings to be transmitted between specific departments – an advanced warning system allowing offices to be alerted of emergency situations.
2. The Department of Defense utilized more than 8,000 VoIP phones in both Iraq and Afghanistan. This allowed the Defense Information Systems Agency to house sensitive communications over a private network and control voice and data traffic while working to combat terrorism. The Department of Defense is debating a full migration to VoIP technology.
3. The US military has been utilizing satellite based VoIP for security purposes in Iraq since the fall of Saddam’s empire. This practice provided a complete and comprehensive command network with the call encryption necessary to secure communications fully.
4. The Environmental Protection Agency operates over a VoIP platform as a method of bolstering their disaster recovery center. They require a method of remaining connected with remote office locations and resuming communications instantly in the event of failure.
5. Various state governments utilize VoIP technology to broadcast the profiles of missing or abducted children to phones across the state; a practice that has rapidly increased response times.
6. Most US Naval aircraft carriers are equipped with VoIP and the Naval Network Operations Center is entirely supported by VoIP technology.
7. Each of Arizona’s state agencies complies with a law requiring a migration from conventional telephony to VoIP. This migration will enhance 911 service, cost efficiency and provide far better security than traditional phone service.
These are just a few examples of how VoIP is working to enhance the way the nation communicates. It is anticipated that VoIP demand will increase greatly as more government agencies elect to operate over a unified communications platform – a change that will enable them to save time and money while greatly enhancing the security of a nation.