March 5th, 2015

7 Creative Team Building Exercises

Performing at a high level of productivity demands breaks from the daily routine. Take 30 minutes or less to try one of these seven team building exercises at your next company or department meeting to improve a certain skill. Improving Communication 1. Two Truths and a Lie. Time required: 20 minutes. This popular college game […]

March 4th, 2015

Customer Success Story: ABBOTT Engineering

We always enjoy meeting with Nextiva customers and recently had the pleasure of meeting the team at ABBOTT Engineering in Cardiff-by-the-Sea, California. ABBOTT Engineering is a full service HVAC and plumbing design firm that serves the greater San Diego area with building energy optimization, plumbing, humidification, engineering reports, and more. Louis Abbott, President and CEO, […]

March 4th, 2015

Lease vs. Buy: Which is Right for Your Small Business?

Congratulations! You’ve secured an office space and are ready to begin setting up shop in your new small business location. But before you can start welcoming clients and customers through the door, you need to fill your office with furniture and equipment. This component of business ownership can be an expensive part of the process. […]


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March 3rd, 2015

Nextiva Tuesday Tip: Do Your Employees Have Emotional Intelligence?

In my recent post 5 Things to Look for When Hiring Customer Service Reps, I mentioned the concept of “emotional intelligence.” Since emotional intelligence is a very desirable quality in a customer service employee, I wanted to explore this topic a little further. In the workplace, emotional intelligence (sometimes called EI or EQ for “emotional […]

March 2nd, 2015

7 Ways To Make Money In Your Sleep

If you think about the way your business works – you find clients, pitch your goods, land the sale, deliver the product, build repeat business, and work for referrals – there are loads of challenges entailed in every step.  If you want to generate more income with less effort at every stage, the key is […]

February 27th, 2015

How to Make More Money without More Customers

Fable: A man who sold his farm and everything he owned to travel in search of diamonds in a foreign land. After he spent all his money, he lived in poverty for the rest of his life. One day, the successor of the man’s farm was out on the land and found diamonds that reflected […]


February 26th, 2015

Why Entrepreneurs Should Fake It Until They Make It

Author: Carol Roth

With the increasing popularity of business-casual attire, a great business suit is not as effective as it used to be in creating an impression of success. But projecting a successful appearance is still important when you want your business to attract customers and clients, as it creates a feeling of higher comfort and less risk […]

February 26th, 2015

Improve Your Company’s Customer Experience – By Thinking Like Steve Jobs

“You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” This is a message that Steve Jobs would repeat, over and over and over. It means that the technology sold by Apple, or used by Apple in support of the customer experience, doesn't have to be […]

February 25th, 2015

How to Choose a Bank for Your Small Business

One of the first things you need to do on your path to becoming your own boss is to open a business checking account. Now, you might think it’s best to keep your business account with the same bank where you have your personal accounts, but it’s better not to. Should your business fail and […]



 
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