August 28th, 2014

How to Get the Work Done and Still Go on Vacation

American small business owners don’t take enough vacation. In fact, the United States is the only western nation without a single legally required paid vacation day or holiday. By law, every country in the European Union has at least four work weeks of paid vacation. Do they know something we don’t? Most entrepreneurs would agree [...]

August 27th, 2014

Understanding When It’s Time to Develop a Board for Your Small Business

As your business grows, you may seek additional input and support from others outside of your company. If you’ve reached that point, it might be beneficial for you to consider starting a Board. Whether it’s an Advisory Board or a Board of Directors, having the experience and insight of a well-rounded group of individuals can [...]

August 26th, 2014

Nextiva Tuesday Tip: 5 Tips to Get a Grip on Social Media

As an avid user of social media for business, I know how crucial social media is to marketing for today’s small businesses. Unfortunately, I also know how much of a time-suck it can be. How do you strike the right balance between spending half your day on social media and abandoning it for days on [...]


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August 25th, 2014

Mondays with Mike: How To Vaccinate Your Job Applicants

I’ll start this article with a nod to Dan and Chip Heath, whose book, Decisive, has had an enormous impact on the way I handle making important decisions.  I’ve learned over the years that while sometimes all you can do is trust your gut instinct, there’s a lot to be said for making decisions as [...]

August 22nd, 2014

What Is the Ice Bucket Challenge for Small Business Owners?

Have you taken the “Ice Bucket Challenge”? It challenges friends to put a bucket of ice over their head or donate $100 to the ALS Association. The rules state that within 24 hours of being challenged, participants need to video record themselves by accepting the challenge followed by pouring a bucket of ice over their [...]

August 21st, 2014

Take this Test before Quitting Your Day Job

Unlike popular business myths, not everyone should start their own company. In fact, it is not the path to happiness and wealth for most people. Every month, over a half million people will quit their day jobs to start a company. Many people have that big dream of betting it all to take a huge [...]


August 20th, 2014

Everything That’s Wrong With Your Company’s Plan (and How to Fix It)

Wondering why your business revenue is going in the wrong direction? It all goes back to that foundation you first created for your company — or sometimes didn’t create — and how solid it was front the start. Everything since then should be built on top of that foundation, that plan. Without a strong and [...]

August 19th, 2014

The Secrets of Customer Service Recovery

About this series: This series of articles from Nextiva will help you grasp of the essentials of customer service: the principles and guidelines that will serve you well in any era, regardless of trends, changing technology, and a constantly evolving customer base. Our guide is Micah Solomon, customer service and customer experience consultant, author, and speaker. Glitches–service [...]

August 19th, 2014

Nextiva Tuesday Tip: How to Manage Your Team and Still Get Your Own Work Done

One of the biggest challenges for any small business owner—or, for that matter, for any small business owner’s key managers—is how to manage people while still getting their own day-to-day work done. If you, like me, feel it’s important to be responsive to your team and value an open-door policy, you can often find yourself [...]



 
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