January 18th, 2012
As a business phone service provider we have many clients come to us in order to purchase phone equipment. Our pricing is competitive and since we launched, Nextiva has never made a profit on phone equipment. All VoiP phones are sold at or below cost. Business VoIP phones are a commodity that can be purchased anywhere, including Amazon and eBay. However, Nextiva clients that purchase their phones directly from Nextiva get a tiny advantage from the rest. Prior to shipping all phones, we manually configure the phones to the respective Nextiva account. Ultimately simplifying the setup the process.
2011 was a great year for Nextiva and lots of phones were sold. Here’s a quick breakdown of the most popular business VoIP phones sold in 2011. Hats off to Cisco and Polycom, both companies made great progress last year and we are excited to see what they have in store for 2012. Visit our Business VoIP Phones page to learn more about the phones we currently offer.

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January 8th, 2012
Operating a business is not easy. Providing customer service is not easy.
Nearly all business owners can agree that a positive customer experience is valuable. A good experience leads to better retention, new customer referrals, an awesome reputation, and ultimately – a business to be proud of.
Nextiva delivers business phone and fax service to companies throughout the United States. While phone and fax services are critical and necessary utilities for businesses, there are plenty of companies that offer these services.
How often do you read or hear… “Save money on your phone bill. Crystal clear calls. Switch now.”
The reality is, Nextiva is in an industry (telecommunications) with some big players…. really big players. Competing on price and technology won’t get us very far (even though we do offer great features at an affordable price). We know we need “something” that makes us special. That “something” is our customer service. For us, it’s not just about customer service. It’s about delivering Amazing Service. Doing our best to exceed customer expectations every day. We will be the first to say we aren’t perfect at it, but we do our best at all times. Delivering Amazing Service is our mission and has been since day 1.
Since we are all about Amazing Service, we decided to spray paint it on one of the walls in our office.

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November 7th, 2011
Nextiva is looking for amazing people that have a passion for Amazing Service.
Nextiva is one of the best places to work. Not only is the Nextiva team saying that, so is the Phoenix Business Journal. In 2011, Nextiva was rated one of “The Best Places to Work” by the Phoenix Business Journal.
With the careers page located on the Nextiva website, you can keep up with current Nextiva job opportunities. At the time of this posting, Nextiva is hiring for sales account executives, developers, web designers, customer service associates, and porting department specialists. But in addition to the openings listed, we are always looking for intelligent people.
Launching a new career with one of the best business phone service providers is only a click away. Visit the application section in order to submit your application and resume.
Why Nextiva. With other job opportunities out there, why should you choose Nextiva?
Here are some of the perks that come with working with Nextiva.
* Continental Breakfast
* Catered Lunch
* Competitive Salary
* Generous Paid Time Off
* We Rock
* Company Paid Holidays
* Medical, Dental and Vision Insurance
* Company Paid Life Insurance
* Fun Work Environment
* Surrounded By Sharp Minds
* Upbeat Work Environment
* Cool Offices
* Short and Long Term Disability
* Easy Parking
* Flexible Hours
Visit our Careers page and apply. Techies located in Scottsdale, Arizona – We are calling for you.
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October 18th, 2011
Polycom has announced the release of its latest VoIP phone for business, the VVX 500.
The VVX 500 by Polycom comes with a color touchscreen and keypad interface in order to manage the phone and its applications. While we are all accustom to touchscreen cell phones, business VoIP phones have not adopted this technology until today. The VVX 500 supports 12 line appearances with Polycom’s HD Voice technology, a built-in Internet application, and the phone serves as a digital photo frame.
Since the VVX 500 was announced today, we are still awaiting to receive pricing information. We expect this phone to cost more than the VoIP phones already in the market by Cisco and Polycom, largely due to the impressive technology support this phone. With a sleek design and superior call quality support we look forward to using the Polycom VVX 500 each day.
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September 3rd, 2011
Polycom is a leading manufacturer of VoIP phones. The company was founded in 1990 and made a name for themselves by introducing high quality conferencing speakerphones to the market. In the past 21 years, Polycom has set the standard in voice communications solutions. Since 2001, Polycom has altered the VoIP desktop phone market for businesses primarily with the introduction of it’s SoundPoint IP 500.
Polycom’s VoIP phones support SIP standards and work with Nextiva’s phone service. Taking voice communication to a new level, Polycom developed a video conferencing enabled desk phone for businesses, the VVX 1500. The VVX1500 allows users to communicate via video and/or traditional “voice”. While video adoption rates continue to increase for small businesses, video still has a way to go until it’s a popular form of communication. In the meantime, Polycom continues to raise the bar, an example of this is their next-generation of IP phones (yet to be released). Limited information is available regarding their new line of VoIP phones for businesses, however it is evident that the phones will be similar to the VVX 1500 in that SIP voice as well as video will be supported.
Their new line of VoIP phones have not been released to the market and a date of release has not been disclosed. Since it’s a Polycom phone, you can expect the entire line to be powerful in functionality, clear in call quality, and reliably manufactured. As more information is released on Polycom’s new phones, we will share.
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July 8th, 2011
As discussed by Jim Metzler and Steve Taylor in Network World, businesses should consider VoIP and UC as a part of their cloud strategy.
But for the more inexperienced techie, what do all of these things mean? UC means Unified Communications. UC allows for the integration of instant messaging, presence information, (IP) telephony, video conferencing, data sharing, call control and speech recognition as well as unified messaging, such as voicemail, email, SMS and fax. VoIP refers to Voice over Internet Protocol, meaning that phone sessions can be initiated, sustained and ended over the internet rather than the public switched network. Not only does this increase functionality, but it also lowers costs substantially when it comes long-distance and international phone calls.
So then what is a cloud strategy? This refers to an enterprise’s data being stored virtually by the third-party on multiple servers. Hosts run large data centers, dealing with the issues of space and security. The system operates in the background, while still allowing businesses and individuals easy access to all the material they need. Utilizing a hosting service saves a businesses the overhead costs of running their own servers and the anxiety of maintaining security and space on dedicated servers.
By integrating the cloud solution with VoIP and UC, the options are endless when it comes to functionality and cost savings. Hosts could potentially offer these services as a package deal, increasing usage among consumers, while saving consumers money. Or services could be broken down and customized to better suit users.
No matter how the services are used, the increasing use of VoIP, UC and cloud hosting is inevitable as far as streamlining business communication and data storage.
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July 8th, 2011
According to Pew Research Center’s Internet & American Life Project, almost 25 percent of Americans have used the internet to make a phone call. This is a dramatic increase from past years and seems to indicate that VoIP is here to stay.
VoIP, or Voice over Internet Protocol, utilizes the internet to initiate, sustain and end voice communications. Traditionally, this could only be down over a public switched telephone network (PSTN). The latter tended to be expensive when it came to long-distance or international phone calls and did not offer the multi-fuctionality that VoIP now does. These functions include online faxing, video conferencing, voicemail among other benefits. In addition, VoIP tends to be much cheaper for all those benefits, proving particularly beneficial when it comes to making international phone calls or for businesses who rely on phone communication.
But VoIP has always had these benefits, so why is its popularity increasing now? First off, many of the initial glitches in the technology itself have been worked out. There are less dropped calls ands stronger connections. In addition, the market is less laden with lower quality services, and stronger competitors remain, such as Nextiva, Vonage and Skype. In addition, VoIP services have been integrated more fully with internet in general, increasing functionality and proving more attractive to consumers.
One thing is for sure, VoIP will continue to increase in popularity and in functionality. Individuals and businesses should consider integrating VoIP to both save money and streamline communication. To learn more about VoIP services and how your business can experience the benefits, visit www.nextiva.com.
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July 8th, 2011
Cable companies used to be a one-stop shop for consumers when it came to internet, phone and cable services. However, now customers’ preferences are changing and cable companies are seeking to compensate by prioritizing internet over all other products.
Glenn Britt, the chief executive of Time Warner Cable, said, as cited by the Wall Street Journal that: [Internet] has become our primary product… people are telling us that if they were down to their last dollar, they’d drop broadband last.”
With the increasing capabilities of internet connection, people can watch their favorite cable television online without paying for high cable prices. But the phone communication seems to be left out of the equation. If cable companies are placing less focus on providing phone services, what is a consumer to do?
This is where a phone company, such as Nextiva, can help. Nextiva utilizes the consumers’ internet connection to provide phone services at low cost, which is something that a consumer with internet can not just do on his own.
Using the existing internet connection and usually capitalizing on the equipment on hand, a customer can have a fully functioning phone service within minutes. The benefits of using an internet-based phone services is numerous. Long-distance and international phone calls are less expensive. Phone conferencing is made easier. The multi-functionality is immeasurable with online faxing, text-to-speech and vice versa services, voicemail, etc., are all benefits made easier when working with a company like Nextiva.
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July 4th, 2011
Text message marketing service provider TXT180 launched in 2011. Business VoIP provider Nextiva, is hosting and simplifying their phone and fax communications.
When they were searching for a business VoIP provider TXT180 sales and marketing manager Ben Hardman said they immediately looked to Nextiva. TXT180, a text message marketing service, launched on the first Monday of 2011. They offer mobile marketing that lets companies send promotional rates, sales, events and other notices to subscribers’ cell phones via text. All of their office communications are hosted by Nextiva, Inc. Hardman said they’ve been thrilled with the service so far.
“At this point, we’ve been impressed with the features and overall quality of service,” Hardman said.
He said Nextiva’s affordable pricing and excellent customer service are two of the biggest draws for using them. When they comparison-shopped, Nextiva was the clear choice. Nextiva is one of the only VoIP providers that also offer hosted PBX, online faxing, automated attendants, call routing and other services. TXT180, which has been in development since June 2010, signed up for service with Nextiva in November 2010.
“I’ve had to call them a few different times to get things fast, and it’s been real fast and easy,” Hardman said. “In the cost department, we’re able to save money there and utilize more marketing budget.”
Yaniv Masjedi of Nextiva said he is looking forward to watching TXT180 grow. Nextiva, Inc. has been rated the #1 VoIP service provider in the country. Their amazing support, affordable packages and powerful, reliable infrastructure allows them to scale their offerings to meet the needs of today’s small business.
The thousands of companies who rely on Nextiva’s phone services establish the company’s reputation as a leading provider of business VoIP systems.
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July 3rd, 2011
Nextiva is Hiring!
Nextiva offers great opportunities to build a career along with terrific perks and benefits. If you are an enthusiastic and dedicated techie who enjoys interacting with small business professionals throughout the United States, we’d love to have you on our team.
Nextiva is one of the country’s fastest growing communications providers and we are looking for the right people to propel our growth. Nextiva is headquartered in Scottsdale, Arizona and has immediate job openings for Internet and tech savvy individuals.
We are actively seeking Level 1 Technical Support engineers who demonstrate the following qualities:
*Self-Motivation
*Thrive in a fast paced working environment
*Passion to help our customers achieve their goals
*Team orientation
*Strong desire for continuous learning and development
*A commitment to delivering Amazing Service 100% of the time
Nextiva has multiple work shifts available.
If you’re ready to apply, please send an email to hr @ Nextiva.com. We want to talk to you and look forward to having you on board.
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