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FIND ANSWERS TO YOUR BUSINESS VOIP AND UNIFIED COMMUNICATIONS QUESTIONS

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Will my Nextiva service work during a power outage?

Nextiva’s services will not work during a power outage, as Nextiva’s services require an active Internet connect. However, within Nextiva’s portals there are features that allow for automatic forwarding in the event of a power outage. Please see the screenshots below to see how these are managed in each portal:

For Office Manager, after logging into the employee select Phone Settings on the left, and then enter the forwarding number under Alternate Phone Number.

For NextOS, you will log in to the user profile through the enterprise portal, and select Call Forwarding Not Reachable to enter the forwarding number when your phone is unreachable.

If you have any questions directly ask an Amazing Service Team member here or email us at support@nextiva.com

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