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FIND ANSWERS TO YOUR BUSINESS VOIP AND UNIFIED COMMUNICATIONS QUESTIONS

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What types of audio formats does Nextiva support?

For voicemail greetings, auto-attendant, and other audio functions, Nextiva supports the following file formats:

  • .wav formatted
  • μ-law, PCMU or G711μ
  • 8 or 16 bit
  • Mono
  • 8000 HZ

Please convert your recording file to one of these formats before uploading.

If you have any questions directly ask an Amazing Service Team member here or email us at support@nextiva.com

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