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Posts Tagged ‘EMail’

How can I send faxes with my e-mail

With Nextiva vFax, faxing on the go is as simple as sending an e-mail, that is because you can fax directly from your e-mail. Either at your office or commuting, with vFax a fax machine is within your reach. By quickly looking at your e-mail on your phone, tablet, or laptop you can easily receive and send faxes anywhere to anyone with a fax number.

The following steps will guide you through how simple it is to use your e-mail in conjunction with Nextiva vFax.

For incoming faxes:

The primary e-mail address that you have selected will automatically send you a .PDF of your fax that has come to your fax number. This primary e-mail address can be changed anytime onthe Nextiva  vFax portal at www.nextivafax.com. You also have the option at any time to turn off and control the frequency of your notifications that you receive to your account. You can opt out of receiving the .PDF version of the fax, or even opt out of receiving notifications to your e-mail inbox. You can also add five other e-mail addresses to be able to receive notifications of faxes coming in as well. All of these various options are available at www.nextivafax.com.

For outgoing faxes:

1. From the primary e-mail address that we have on file for your account, open your e-mail client.

2. Chose to compose a new e-mail address in the e-mail client.

3. In the “to field”, enter the following combination: the number 1 with the ten-digit number that you are faxing to, then followed by @nextivafax.com. (Ex: 15551212@nextivafax.com)

4. Attach any of the supported documents to the e-mail. Hit send

How do I contact Nextiva’s Customer Service?

Nextiva’s Amazing Service support team can be reached at 800-285-7995 from 5:00am – 6:00pm AZ time Monday-Friday, or Saturday from 9:00am – 1:00pm AZ time. Ask any questions directly ask an Amazing Service Team member here or email us at support@nextiva.com

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