How to Set Up: Hunt Groups

Hunt groups automatically process incoming calls received by a single phone number by distributing them among a group of users or agents. To set up a hunt group, follow these steps:

  • In the NextOS Portal, go to the Group level. Select Services and
  • Under Advance Settings, select Hunt Group
  • Under addresses, you will need to assign a main telephone or extension.
  • This will be the number/extension is how you page when using a hunt group