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FIND ANSWERS TO YOUR BUSINESS VOIP AND UNIFIED COMMUNICATIONS QUESTIONS

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Support Hours (AZ time zone)
Monday-Friday: 5am-6pm
Saturday: 9am-1pm
Toll Free: (800) 285-7995
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How many simultaneous calls are allowed per trunk?

Nextiva SIP trunking services determine the number of simultaneous phone calls available by the number of physical of trunks purchased or added to your account through our Nextiva Sales Team.

1 trunk line = 1 inbound/outbound phone call at a time

For example, if your business needs require the ability to have 20 simultaneous phone calls at all times, then it would require that 20 trunk lines have been added to your plan with Nextiva.

Questions regarding Trunk Lines?
If you have questions regarding how many simultaneous phone calls are currently available to your existing Nextiva SIP trunking account, please contact our Amazing Service support team at 800-285-7995 from 5:00am – 6:00pm AZ time Monday-Friday, or Saturday from 9:00am – 1:00pm AZ time. Or, simply email us at support@nextiva.com.

Need additional simultaneous phone calls?
If you are interested in adding additional trunk lines to your existing account, please contact our Amazing Service sales team at 800-285-7995 from 5:00am – 6:00pm AZ time Monday-Friday, or Saturday from 9:00am – 1:00pm AZ time. Or, simply email us at sales@nextiva.com.

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