An auto-attendant or voice mail greeting with Nextiva Connect can be no longer than 60 seconds. Keep in mind the recording must also be in the proper format.

All audio recordings for Nextiva Connect must be 60 seconds or less and in one of the below formats:

• PCMU
• .wav
• 8 or 16 Bit
• 8000 HZ
• Mono

These are the only file formats accepted by Nextiva at this time.