business voip

How to setup a Nextiva Fax Bridge

To send a fax from a regular fax machine, you would need to purchase a Fax Bridge. The Fax Bridge allows the analog machine to work with your Nextiva vFAX account. The Fax Bridge sells for $150 plus shipping and tax.***

No phone line is needed, just an internet connection.

Please have the 12-digit serial number located on the bottom of the device available. This is used to link the device to your account. Once you receive the Fax Bridge shipment from Nextiva, please contact us for setup assistance; Email us at vFAX Support, Submit a Ticket, or give us call at 800.285.7995.


After you work with our Support team, you will then want to connect the device to an Internet port and the fax machine.

Here’s the Fax Bridge:

On the back of the device you will have the following ports; Connect them in this order:

  1. TEL port connects to the telephone line on your fax machine
  2. WAN port connects to your Internet (it plugs directly into a wall port, switch or router)
  3. PWR port plug in the power with only the power cable that was supplied with the device

    All lights should come on after a few minutes. You are now ready to send and receive faxes via your fax machine and Nextiva vFAX.


***Currently orders for Fax Bridges are not accepted due to a manufacturer back order. We hope to start accepting orders shortly. Please note, the Nextiva vFAX service is virtual, so no fax machine or Fax Bridge is required whatsoever. A Fax Bridge purchase is only needed if you’d like your analog machine to keep working with our service.


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