business voip

How do I set up a fax bridge?

Once you receive your fax bridge, contact our vFAX support team at 800-285-7995. Our support team will ask you for the 12-digit serial number located on the bottom of the device, then will link the device to your account.

Next, you will connect the device to your network and fax machine.

On the back of the device you will have the following ports:

  1. RSM (Not Used)
  2. TEL port
  3. WAN port
  4. PWR port

Connect the ports as follows:

  1. TEL port connects to the telephone line on your fax machine
  2. WAN port connects to your Internet (whether it plugs directly into a wall port, switch or router)
  3. PWR port plug in the power with only the power cable that was supplied with the device
  4. All lights should come on and you are now ready to send and receive faxes through your fax machine
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