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How do I set a Static IP address on the Netgear WNR3500L?

Before programming your Netgear router, you will need to acquire your Static IP information. This information should be provided by your ISP and should include the following:

  • The Static IP address (ie. 68.XXX.XXX.XX)
  • The Subnet Mask (ie. 255.255.XXX.XXX)
  • Default Gateway address (ie. 68.XXX.XXX.XX)
  • DNS 1
  • DNS 2
  • Once you have the information necessary, the next step is to access the Netgear router from a connected computer. On a computer that is connected to the Netgear, access the Windows Command Prompt. To access the Windows Command Prompt on your computer, click on the Windows Start button. If you are using Windows 7, you can just search “cmd” and press enter. (See Fig 1-1).  If you are using an earlier version of windows, this can be done by clicking the “Run” option in your Windows menu, then typing “cmd” then enter.

     

    Figure 1-1

    Once the command prompt is open, the next step is to find the IP address of the Netgear. To do this, follow these steps:

    1. Type “ipconfig” and pressing enter (See Fig 1-2). You should be presented with information about the network you are connected to.
    2. Look for the “Default Gateway” address. The address will be in IP format (192.168.1.X). You may need to scroll upward on your command prompt to see this information (See Fig 1-3).

    Figure 1-2

    Figure 1-3

    Once we have all the information, it’s time access the Netgear’s interface.

    1. Open an Internet browser. Where you would normally type the website address like www.nextiva.com, type the “Default Gateway” address we gathered in the previous step.
    2. Press enter. You should be prompted to type a user name and password.
    3. Enter the user name and password. The user name is likely “admin” and the password should also be “admin”. If “admin” does not work, try “password” (See Fig 1-4).

    Figure 1-4

    Once you have entered the username and password you should be directed to the Netgear interface. Once inside the interface, look on the left hand side of your screen and click on the word “BASIC” (See Fig 1-5).  Once in the Basic part of the router you should see WAN / Internet at the top of your screen. Directly below that you should see the word Type with a drop-down menu to the right. Click on the drop-down menu and select Static (See Fig 1-6).

    Figure 1-5

    Figure 1-6

    After Static has been selected, three boxes should populate below it. These boxes are where Static IP information provided by the Internet Service Provider will go (See Fig 1-7). Once the information has been entered in the respected fields, scroll to the bottom of the page and click Save. After you have saved the settings it’s always good practice to reboot the router. If the setting were entered correctly you will successfully connect to your Internet Service Provider.

    If you have any questions directly ask an Amazing Service Team member here or email us at support@nextiva.com

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