business voip

How am I notified of my renewal?


Nextiva customers are notified via email 5 days before the next billing cycle due date.

This “pro-forma” invoice allows you to view the charges that will automatically be assessed on your renewal date. The pro-forma will include the credit usage on the account as of that date, if applicable.

Please Note: The actual invoice may change if additional toll-free, international, or minute usage calls are placed or received in the interim. The invoice may also alter if additional product offerings are added to the account.

Should you have any concerns regarding your “Pro-Forma” invoice, please contact us at billing@nextiva.com.

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