business voip

How to add a Panasonic TGP500

Remove the phone from the box and place it need a location that has an active Internet connection and power outlet. Plug the ethernet cord into the port labeled LAN, and connect the other side to a router, switch or active wall port. If you have purchased your Panasonic TGP500 from Nextiva, you will need to follow these steps.


How to add a Panasonic TGP500 from the Nextiva Portal:

  1. For administrators, log in to the NextOS Portal by going to www.nextiva.com and selecting Customer Login from the top right corner. Enter your login credentials and click Sign in. Select Sites & Employees then click on Login under the Admin Login column. Click Users and search for the employee whose information you wish to edit. Click Edit.
    For users, log in to the Customer Portal by going to cp.nextiva.com.
  2. Select View & Edit Devices. Then click Add New Device and the device(s) will display automatically. Once you have found your phone on the list, make sure you know the MAC Address so you can properly assign the phone.
  3. To assign this phone click on Sites & Employees, select Edit next to the employee’s name who you wish to edit. To assign this device to the employee, click Assign New Device under the Assigned Devices Section, select the device (look for the MAC address) and assign it to the user. Reboot the device to display the new extension.
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