The Nextiva Porting Team will send you emails along the way so that you know exactly where you are in the porting process. Below is a detailed explanation of each stage of the porting process: Step 1: New Port – This is the first receipt of a port request. A port will only be at […]
Porting is the process of taking your phone number away from your current carrier and moving it to another carrier. To initiate porting into Nextiva, first notify us of your wish to transfer/port your existing phone or fax numbers to your Nextiva account. To do this, work with your current Account Executive or simply email […]
Nextiva will be working with one of our hosted carriers to port in your numbers who will require a completed Letter Of Agency (LOA). If you have not yet received the porting LOA form, please email firstname.lastname@example.org. Include the numbers you want to port and the provider you are porting from. We will then send […]
As a Nextiva customer, you can port your existing phone number(s) to vFAX service. How to port your number(s): Send an email to email@example.com with your Nextiva account number or the fax number on your account. Include the numbers you wish to port into your Nextiva service, along with the name of your previous carrier. […]
To contact our team for information on porting, please email us at firstname.lastname@example.org, Submit a Ticket, or give us call at 800.285.7995. Please include the numbers you want to port and the carrier you are porting from and we will check portability for you.
If you are moving your phone and/or fax services to Nextiva and you’d like to keep one or more of the numbers you have established with your previous provider, we at Nextiva are happy to attempt to port the numbers to your Nextiva account. The porting process can take 2-4 weeks to complete. You will […]
Once your Nextiva phones are setup to your liking you’ll want to set up a forward with your current carrier – so that your numbers will route to your Nextiva phones before the porting completes. Can you contact my current carrier and forward my telephone numbers for me? No. Nextiva is not authorized to add […]
If your current carrier releases your porting in numbers without advanced notice or you experience any problems with your number, please contact The Amazing Service Team as soon as possible. Please email us at email@example.com or Submit a Ticket, or give us call at 800.285.7995.
During the port process you are welcome to setup your Nextiva phones and have the losing provider forward service to temporary numbers we can assign you. If your account doesn’t have any temp numbers, please contact your Nextiva Sales agent directly. We are happy to assign temporary Nextiva numbers so you can setup forwarding with […]
How can I get a Letter of Agency (LOA) porting form? Nextiva will be working with one of our hosted carriers to port in your numbers who will require a completed LOA. If you have not yet received the porting LOA form, please email firstname.lastname@example.org. Include the numbers you wish to port and the carrier […]