How can I get a Letter of Agency (LOA) porting form? Nextiva will be working with one of our hosted carriers to port in your numbers who will require a completed LOA. If you have not yet received the porting LOA form, please email firstname.lastname@example.org. Include the numbers you wish to port and the carrier […]
The information on your LOA must match the exact authorized name, service address and billing telephone number that your current provider has on their customer service record (CSR). If there is a mismatch, your port request may be rejected. There is an example form attached to each LOA to assist you. For additional questions, please […]
The LOA you turn in to Nextiva must match what your current carrier has on file for your account in order to port your number. You may use your current carrier’s bill or contact your current carrier to verify your account information. Or you can request a CSR (Customer Service Record) from the losing provider.
Porting is the process of taking your phone number away from your current carrier and moving it to another carrier. To initiate porting into Nextiva, first notify us of your wish to transfer/port your existing phone or fax numbers to your Nextiva account. To do this, work with your current Account Executive or simply email […]
Nextiva uses hosted carriers to provide service for your numbers. If you are attempting to port away from Nextiva, your new provider will be working with one of our hosted carriers. Please note some of our numbers are under Nextiva’s name and address on our hosted carriers’ account. Please email our Office of the CEO […]