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Archive for June, 2014

How can I send faxes with my e-mail

With Nextiva vFax, faxing on the go is as simple as sending an e-mail, that is because you can fax directly from your e-mail. Either at your office or commuting, with vFax a fax machine is within your reach. By quickly looking at your e-mail on your phone, tablet, or laptop you can easily receive and send faxes anywhere to anyone with a fax number.

The following steps will guide you through how simple it is to use your e-mail in conjunction with Nextiva vFax.

For incoming faxes:

The primary e-mail address that you have selected will automatically send you a .PDF of your fax that has come to your fax number. This primary e-mail address can be changed anytime onthe Nextiva  vFax portal at www.nextivafax.com. You also have the option at any time to turn off and control the frequency of your notifications that you receive to your account. You can opt out of receiving the .PDF version of the fax, or even opt out of receiving notifications to your e-mail inbox. You can also add five other e-mail addresses to be able to receive notifications of faxes coming in as well. All of these various options are available at www.nextivafax.com.

For outgoing faxes:

1. From the primary e-mail address that we have on file for your account, open your e-mail client.

2. Chose to compose a new e-mail address in the e-mail client.

3. In the “to field”, enter the following combination: the number 1 with the ten-digit number that you are faxing to, then followed by @nextivafax.com. (Ex: 15551212@nextivafax.com)

4. Attach any of the supported documents to the e-mail. Hit send

How to send a fax from the vfax portal

In addition to the flexibility of the e-mail service that Nextiva offers with vFax, we also offer a web portal for your faxing convenience. At www.nextivafax.com you can access up to six months of faxes and have the ability to send faxes directly from our web portal. Also, at the Nextiva vFax portal you will be able to change any settings that would be the most optimal for you and your business. With these simple steps you will be using the Nextiva vFax portal in no time.

From portal 

1. Start by going to www.nextivafax.com Click on the login link in the upper right-hand corner of the screen. This will take you to our system login page, type in your login credentials.

2. In the group of tabs on the top of the screen, click on send.This will bring you to the cover page info screen, where you can fill out your cover page that you will be sending. Fill out the fax number that you are faxing and the rest of the information that you would like to appear on the cover page. You can even add in notes that you would like to appear in the notes section of the cover page.  When you are finished with filling out the cover page, click on the next button in the upper right hand corner. This will take you to the attachment section.

3. In the attachment section, if you chose to attach an attachment click on the browse button and then you can chose which attachments from your computer to include. We support up to 10 files per fax. When you are finished attaching the documents you can hit the next button to go to the preview fax section.

4. In the preview section of you will see an example of what the fax cover page will look like before it fills in the information that you provided. In the preview page you can also see which attachments that you have uploaded for this fax. If you forgot something or want to change something you can click on the edit button, if you are ready to send your fax you can click on the next button.  

5. At this point, you will now have the chance to file your fax in a specific type or folder that you might have previously set-up, and you can add additional e-mails and fax numbers for this fax to be sent. When you are ready to send your fax, you can hit the send button. Your fax will now be sent out, from here you will have the option to send another fax, or send the same fax again. 




 
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