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Toll Free or Local Phone Number
Choose a toll free number (877, 866, etc) or a local number in your area. Add additional numbers to give a multi-city appearance, or combine a toll free and local number. Inbound toll free usage is charged at 2.5 cents per minute. |
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Auto-Attendant
An automated attendant greets your caller (“Thank you for calling (Business). Press 1 for Sales, Press 2 for Support,” etc.) and we’ll deliver your call wherever you designate. |
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Advanced Call Routing
Never miss a call! With our advanced call routing, you can forward any caller to multiple targets, so you can ring your cell phone, business phone, even your home phone! |
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Hunt Groups
Distribute calls from a single phone number or extension to multiple phone lines. Hunt Groups are commonly used in businesses with departments. |
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Dial-by-Name Directory
Instantly make your company seem larger by allowing incoming calls to reach certain extensions or people by being auto-prompted by the attendant to access an extension by dialing either first or last names. |
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On-Hold Music
Upload custom hold music or create unique marketing messages, special offers and notifications using .wav files. |
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Call Screening
Decide which calls you’d like to answer. You can block certain phone numbers, send calls directly to voicemail, end a call without voicemail, and screen calls before you answer them. |
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Virtual PBX
Using your telephone number(s) provided with your service and your extensions, create a virtual directory that allow incoming callers to navigate through your business. Enables incoming calls to reach certain extensions or departments. This feature is completely customizable to meet your business’s unique needs. |
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Call Logs
View complete records of all phone usage, incoming and outgoing, within your Nextiva Office Manager control panel. View the name of the caller, the number they dialed, the time, and the length of the call. |
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Holiday & After Hours Special Greetings
Record your own custom Holiday greetings or after-hours messages. |
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Do Not Disturb
Send callers directly to voicemail when you don’t want to answer the phone. |
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Web Portal Interface
The Nextiva Office Manager interface is a web page that allows you, the customer, to manage all the options and specific features for your VoIP phone system. Some of the features include voicemail, call history, profile scheduler and every other feature on your phone available with your service plan. |
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Number Portability
Quickly and easily port your numbers from your old phone service provider with the help of our dedicated porting department. |
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Caller ID
We support Caller ID for making and receiving calls. You can see the name and phone number of the person calling as well as control the name that appears when you call people. |
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VoIP Phones
Quality is of upmost importance with Nextiva. With Nextiva you are not required to purchase VoIP equipment from us. We support nearly every SIP phone on the market, but we recommend that you consult with us before joining. We also sell the latest VoIP phones by Cisco and Polycom at low prices. |
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Adapters
Would you like to use your analog cordless phone with Nextiva? You can! Nextiva support’s Analog Telephone Adapters (ATA), that allow you to connect a traditional analog phone to Nextiva’s service. |
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Conference Phones
Nextiva has partnered with Polycom, providing you with the best conference phones on the market. |
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Softphone
Use your computer to make and receive calls rather than a phone. Nextiva supports many leading softphones on the market, include X-Lite by Counterpath. |
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Online Fax
Enjoy your free vFAX service, which enables you to start sending and receiving faxes from your computer. |
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Free Greeting Recording
Would you like to use Nextiva’s auto-attendant and voicemail features but don’t like the sound of your voice on the greeting? No worries, we will record one free greeting for you. Just send us the script and we’ll take care of the rest. |
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Enhanced Voicemail
Never miss another phone call. If you don’t answer the phone, callers can be sent to a voicemail greeting established by you. Manage messages by listening, deleting and forwarding at any time. |
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Emergency Service 911
Dial 911 from your Nextiva phone. The address you provide Nextiva within your Office Manager control panel will be the address sent to dispatchers. |
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Mobile phone integration
Take full advantage of Nextiva’s advanced features on your mobile phone by connecting your voicemail from your mobile carrier. |





























